The Legal Stuff
For successful therapy there is a requirement an essential framework to be in place. This is to protect both client and coach / therapist and is in keeping with all successful business policies.
- A business contract
- A therapeutic contract
The Business Contract
Meeting on a weekly basis for an agreed number of sessions or meeting on an open-ended basis with an agreed ending session at least one week in advance.
If arrangements have been made to meet on an open-ended weekly basis, a minimum of 48 hours’ working notice (excluding weekends) is required to cancel, or alternative arrangements need to be made for later that same week.
Any change to this arrangement may result in a cancellation fee on a sliding scale. This is to protect both of us and I also agree to honour these terms within the remit of my services.
With a fixed number of sessions (EAP work and Private work), we both agree to honour the agreed day and time unless special circumstances dictate, in which case 48 hours’ working notice are required or cancellation fees may be applicable. If the appointment is on a Monday then cancellation needs to be done by the preceding Thursday evening and a new appointment made. Cancellation can be done by telephone, text, WhatsApp (07837 243514) or email. If you rebook the same week, cancellation charges may be waived.
Ending sessions
Unless we have agreed in advance the date of the ending session, notification of ending therapy needs to be given one week ahead of time. Once offered, therapy is agreed to take place on a weekly basis unless otherwise discussed or a change in session date and time has been previously agreed. Your cooperation is appreciated.
Sessions are available as follows:
Sessions last for approximately 50 minutes (we may run over occasionally) and include worksheets if appropriate. For the best sort of therapy a minimum of four sessions is advised, alternatively book me for a full month which will include ongoing support over text in between weekly sessions. Contact me for the fee.
For block bookings and ongoing therapy sessions, please enquire.
NB: reduced cost sessions and young people (students) sessions are no longer available at this time of writing.
Session fees are normally payable in advance or at the time of the session unless a contractual agreement is in place as above. No-notice or no-show sessions are chargeable unless re-booked for the same week.
Please take this into consideration if you are unavoidably running late as this may mean your appointment is shortened. ALL CANCELLATIONS need to be notified at least 48 hours ahead, so any missed appointments taking place on a Monday need to be cancelled by the previous THURSDAY otherwise I reserve the right to charge for a missed session without notice.
The business contract is in place to protect client and coach / therapist. Once therapy has commenced, acceptance of these terms is deemed as legally binding between therapist and client(s), may only be varied by written mutual Agreement and shall be governed in all respects by English Law. All other aspects of this agreement are covered in the working contract, supplied at the commencement of work together.
